Define the assessment question
The specialist identifies the areas and details relevant to the assessment.
Top Service GmbH · Customer story
Expert insight. Even at a distance.
Top Service GmbH, based in Tolk, Schleswig-Holstein, Germany, provides building valuations, loss assessment reports and risk assessments throughout Germany. The company was founded in 2006.
The company
Top Service GmbH
- Location
- Tolk · Schleswig-Holstein · Germany
- Sector
- Valuation and loss assessment services
- Aestimo Capture
- Virtual inspections by loss assessment specialists
The use case
A specialist view of building and property damage — with digital support.
When a building is damaged, one more angle can make all the difference in understanding the situation. Loss assessment specialists know which details they need to see — even when someone else is holding the camera.
Top Service offers virtual loss inspections; its collaboration with aestimo was presented publicly together with Ostangler. The use case combines personal guidance with digital documentation: policyholders show the affected areas while specialists guide the inspection.
Aestimo Capture
The process at a glance
Guide the documentation
The person on site shows the damage using a smartphone. The expert asks for specific additional angles.
Identify further inspection needs
Images and information feed into the subsequent assessment. Decisions on any necessary measurements and on-site visits remain with the specialist.
Example workflow for this use case. The specific setup is agreed with the customer.
Experience and value
Closer through digital tools. Guided by professional judgement.
Virtual inspections broaden the specialist's options. They provide an additional way to access the scene; measurements, technical examinations and expert assessment remain necessary wherever the individual case requires them.
Sources and practical context
Book a demo
Bring one process. We’ll show you where Aestimo fits.
A specific use case is the best starting point.